Service Frequently Asked Questions

With synthetic oil, artificial ingredients are used, while conventional oil is made from crude oil. Conventional oil comes from petroleum and is made to adapt to different temperatures, though it breaks down more quickly than synthetic oil. On the other hand, synthetic oil keeps the engine clean and does not require as many oil changes.

Yes. Your brakes are your first line of defense when driving, so stopping by our service center and ensuring they're working properly is important.

Should your vehicle have trouble starting, if the battery is cracked, or if a warning light pops up on your dash, you should replace your battery.

Every EV and hybrid model has a warranty for eight years or 100,000 miles. As such, a battery should typically last that long. However, most drivers see about 15 years or about 150,000 miles before needing to replace them.

Rotating your tires will extend their life. If your vehicle is front or rear-wheel drive, those tires will wear out faster. So by rotating them, all your tires will wear down at the same pace.

Before you schedule a service appointment at the Basswood CDJR's service center, consult your vehicle's service manual on how best to maintain your car. Your manual will often tell you when to change your oil and when certain parts might need replacing. Also, check to see if your vehicle is still under warranty because your service is covered if it is.