Staff

Click on one of the people below to find out more information.

• Nick Fikes

  General Manager

  

  nfikes@basswoodauto.com

  (256)845-4095

  Nick Fikes has a number of years in the automotive industry and has exclusively been with the Chrysler, Dodge, Jeep and RAM brands for the last five years. During this time he has earned multiple awards for performance with the manufacturer.  

  
  

  Customer service is paramount to Nick.   His goal is that every customer has a fantastic experience with Basswood -from the sales to service.   If you ever need anything feel, free to contact him directly.  

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• Mary Stell

  Internet Sales Manager

  

  mstell@basswoodauto.com

  (256)845-4095

  Mary brings 20 years of customer service experience to the dealership.  She worked many years as a waitress and retail associate before entering the car business in 2016.  She excelled as a New and Pre-owned Sales Consultant and became a RAM expert in 2016 along with her Chrysler Dodge Jeep RAM certification. Likewise, in 2017 she achieved her CDJR certification and became a RAM, Jeep and Uconnect expert.  She is now very happy in her position as the Internet Sales Manager here at Basswood and is happy to assist in making car ownership a reality for you!!!

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• Teresa Campbell

  Office Manager

  

  (256)845-4095

  
  

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• Matt Hamilton

  Service Manager

  

  Mhamilton@basswoodauto.com

  (256)845-4095

  
  

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• Gabe Maldonado

  Sales Consultant

  

  gmaldonado@basswoodauto.com

  (256) 845-4095

  
  

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• Alvin Cook

  Sales Consultant

  

  (256) 845-4095

  
  

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• Jim Viola

  Sales Consultant

  

  (256) 845-4095

  Jim earned his PhD in Psychology in 1995, but has worked extensively with all types of people in different counseling and educational settings since since 1980.  He joined the Basswood family in March of 2017 to transition into a career as a sales and leasing consultant.  Thoroughly enjoying his transition into sales because he "still gets to help people", Jim has several goals when working with customers.  They are as follows:

  1. To help people feel at ease and have a completely different sales experience than they've ever had before, 

  2.  Educate them about each step of the car buying process and

  3. Diligently work to help people accomplish their objectives regarding a vehicle and their budgetary expectations.

   Let Jim put his extraordinary experience with people and problem solving to work for you so you too can have the joy of vehicle ownership and exceptional customer service. 

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• Adam Wooten

  Sales Consultant

  

  (256) 845-4095

  Adam is happy to be back with the Basswood CDJR family. He is a 20 year resident of Dekalb county where he currently resides with his wife, Hannah, and two children, Albany and Brayden.  He brings 10 years of sales experience to the dealership and accredits his success to his strong faith in God. He is Chrysler certified and ready to serve you.

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• Mandrell Young

  Sales Consultant

  

  (256) 845-4095

  Mandrell "The Man" has 6 years of network marketing and customer service experience.  He started in the automotive industry in 2013.  Using his skill set he achieved multiple certifications with brands including Toyota, Honda and Chrysler.  As a Sales and Leasing Consultant at Basswood, his ultimate goal is to put "Dreams in Driveways"

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• Eileen Maldonado

  Accounting

  

  (256) 845-4095

  
  

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• Jenn Bailey

  Accounting

  

  (256)845-4095

  
  

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• Freddie Dodson

  Parts Manager

  

  (256) 845-4095

  
  

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• Chris Manning

  Internal Service Technician

  

  (256)845-4095

  
  

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• Dave Laws

  Master Technician

  

  (256) 845-4095

  
  

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• Lanea Gourlay

  Service Advisor

  

  lgourlay@basswoodauto.com

  (256) 845-4095

  
  

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• Michael Newley

  Detailer

  

  (256) 845-4095

  
  

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• Allan Brown

  Lot Manager

  

  (256) 845-4095

  
  

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• Cadance Inman

  Custodian

  

  (256) 845-4095

  
  

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